Frequently Asked Questions

We operate on a wholesale model, which allows us to offer products at a lower cost. Our efficient supply chain and volume purchases enable us to pass on the savings to our customers.

To provide the best value to our customers, we have a straightforward delivery policy:

Minimum Order Value: We have a minimum order subtotal requirement of €600.

Free Delivery: We are pleased to offer free delivery on all orders exceeding the €600 subtotal threshold.

We offer national delivery with varying rates based on order size. Please refer to our Shipping and Payment Info for details.

Currently, we only ship within Ireland.

Our standard delivery time is 5-7 Working Days from the day of your order. Deliveries are made from Monday to Friday between 09:00 and 18:00.

All sales are final. Returns are generally not accepted, especially for disposable items. However, in exceptional cases, returns may be considered if the item is in its original packaging and undamaged. 

Kindly note that return delivery charges will be borne by the customer. 

Please refer to our Return Policy for exceptions and conditions.

As we primarily deal in wholesale, returns are generally not accepted. However, if you believe your case is exceptional, please contact our customer service team to discuss your options.

To create an account, simply enter your email address. We'll send you a special link that will sign you in instantly. If you don't have an account yet, one will be automatically created for you.

If you already have an account, you can sign in to track future orders, checkout faster, and sync your favourites. Just enter your email, and we'll send you a special link that will sign you in instantly.

To add a product to your 'Favourites,' simply click on the heart icon next to the product listing. This allows you to easily save the products you're interested in for future reference.

To view your 'Favourites,' sign in to your account and navigate to the 'Favourites' tab. This feature helps you keep track of items you may want to purchase in the future, making your shopping experience more streamlined and personalised.